Be extra alert at ATMs over the festive season

It is reported the suspects were four men in a white Golf GTI and that the card was used at a bottle store in Northmead at about 11am for a R4 500 transaction.

Tips for protecting your ATM PIN

  • Keep your ATM PIN confidential. Never share it with anyone, not even friends and family, and don’t write it down.
  • Don’t make your PIN combination easy to guess (such as a birth date).
  • When transacting, cover the keypad with your hand – scammers can place cameras to record your PIN as you punch it in.
  • Stand as close as possible to the ATM and never let anyone stand close to you or distract you.
  • Do not enter your PIN on a screen that is unfamiliar to you. Carefully read the instruction on the ATM screen before entering your PIN.

Tips for protecting your cash

  • Once cash has been withdrawn, immediately place this out of sight. Avoid handling cash in public view and secure your wallet and handbag before leaving the ATM.
  • Set a realistic daily limit on your banking to protect yourself in case your details are compromised, check your statements regularly and report suspicious transactions immediately. Rather use your debit card for purchases.
  • Be wary of strangers that try to call you back to the ATM to complete a transaction. They often ask for assistance or offer to assist you. Once you have completed your transaction, leave as soon as possible and avoid conversation with strangers. If you are disturbed while transacting, criminals may be ‘skimming’ your card by removing it and and placing it back into the ATM without your knowledge. Cancel the transaction immediately if you suspect this.

Remember to:

  • Never ask for help from strangers, even a security guard. If you are unsure, visit a nearby bank branch for assistance.
  • Never force your card into the ATM. If the card is not easily accepted by the device, it may have been tampered with by criminals.
  • Never use an ATM if it looks faulty or shows evidence of tampering.
  • Pay attention to your surroundings and be alert.
  • Be on the lookout for loiterers.

(Information: FNB Corporate Communications)

  AUTHOR
Lana O’Neill
Assistant Editor

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