Admissions online applications: Frequently asked questions

Frequently asked questions Possible solutions
Application Period
1.     Can I apply for more than one child? Yes, you can apply for as many children as

possible. Enter information for another

child in Step 2 and apply for the same child

in Step 3

2.     How many times can I apply for my child/ren  

You can apply to schools in line with the

application options that are provided in

Step 3 in the App

3.       Can the parent register and apply at the same time? Yes, the system allows for the parent to

register and apply at the same time

4.     Can information be edited after application form is submitted?  

Yes, the information can be edited at any

stage, however parents must note that this

will affect the application in terms of date

and time and placement on the Waiting


5.   What if a parent uses incorrect /fraudulent information to apply?  

Incorrect /fraudulent information

provided will lead to disqualification of the


6.     Will the system be able to detect if the ID or Passport number is valid?  

The system will be able to validate South

African ID numbers and identification for Foreign

Nationals will be validated by Home Affairs

7.     Will a non-South African be able to apply using the Passport number?  

Yes, the parent must indicate if he/she is a

non-South African in Step1 and 2

8.      Will the Online Application allow me to apply at the school of my choice?  

Yes, however parents first need to apply to a

school closest to their home or work


9.       How will I know if the school that I applied at has received my application?



The system will automatically send an SMS

confirming successful submission of the

application at that school but this does not

mean the learner is placed at the school

10.    How will I receive a Waiting List number if applying online?  

The system will forward an automated

Waiting List number via SMS

11.    Can I change the schools closest to my home or work address that was given by the system when applying?  

Parents must choose a school in the list

provided to qualify to be on Waiting List A.

However an option “school of choice” may be

used to access a full list of schools.

12.    Will the system give me an order of preference of schools to my home or work address?  

Schools are arranged in order from closest to

furthest from home or work address

13.    What will happen if I still want to queue at a school to submit my application?  

No manual applications forms will be issued

by schools for Grade 1 and 8

14.    Can schools issue out hard copies of application forms as a backup?  

No manual application forms will be handed

out to parents

15.    Will the online application be open for all grades?  

No,  only Grade 1 and 8 applications will be

submitted online


16.    Will in-between grades be required to apply on line?  In-between grades applications will be

done manually at the school

17.    Will the issue of addresses be considered when I apply for Technical Schools, Schools of Specialisation”  and “Schools with Boarding Facilities”  

For every application option, a list of schools

will be provided to inform the applicant about the

type of school and the curriculum package offered

by the school

18.    Will the system accommodate boarding schools?  

Yes. The parent will be able to apply to a

school with a boarding facility by choosing “Schools with Boarding Facility” option in Step 3

and the applicant must visit  the  school to

apply for accommodation

19.    How will the system accommodate applications according to language?  

Language (LoLT) is not an admissions

criteria. The school first admit then

determine the language of teaching based

on the admitted population of learners

and the resources available.





20.    Can I apply online for a child coming from an Independent school? You can apply online to a Public school if

the learner is in Grade 7

21.    Can I apply to an English school if the learner’s medium of instruction was English at the primary school/ Independent school and does not qualify in terms of home and work address.  


Yes, the applicant must choose “previous

school” as an option to apply and the

system will provide a list of the the closest

secondary schools to the primary school.



22.    Will Grade R learners be required to apply online? No. the system only caters for Grade1

applications. Applications for Grade R

learners are a responsibility of the SGB

and the School


23.    What happens if I forget my username and password? Click the login tab to reset the username

and password

24.    Is my personal information secured?  

Yes, data is hosted at SITA which is a

government entity and information is for

use by Education only

25.    What if the school manipulates the information submitted by the parents?  

The information cannot be changed by

schools. Schools are only able to verify and edit document status as parents submit proof

of documentation


26.    If the school does not have any network, what is going to be done?

All schools are provided with the necessary infrastructure needed

27.    Does the Department have Plan B for cases where the system experiences problems

An application form will be provided as Plan B

28.    System brings up schools in other provinces


The system has Gauteng Province schools



29.    When  I click ‘Submit Parent Details’ or “Submit Learner Details’, the system does not submit


User must ensure that all mandatory fields are completed. The incomplete mandatory

fields will be indicated by the system. The

spacing is not recognised by the system

when entering telephone numbers.

Correct format is: 0820001113 or



30.    Will the system allow the form to be submitted without all fields completed?


31.    How will the system address combined schools?

Grade 1 will be the entry grade and parents can only apply for Grade1
32.    Can the system accommodate parents who cannot read?  

Staff will be made available at Call centres,

Operational Centres, Libraries and

schools to assist parents with online


33.    How will the system address schools not found on the electronic list?  

All schools have been listed. New schools

opening late will be included. Where

schools are not found on the electronic list, parents must alert the Department

34.    Will GDE issue admission user manuals to schools and parents?  

A User Guide for Parents has been

uploaded on the Admission Online

Application System on the Landing Page

under “Support” menu and on the GDE


35.    Will the system be able to identify the admission age of a learner for admission to Grade1?  

The system will not be able to detect

children who are younger than the school

going age as determined in the Legislation

and will not allow the applicant to proceed


36.    How long will it take to get a response on the progress of my application?  

Applicants will be notified after the

Waiting Lists are signed off by District

Directors during the Placement Period as

per the Admissions Management Plan

37.    Does the Online Application guarantee placement of the child at a school?




An Online Application does not a

guarantee placement. Parents must

submit documents to activate placement.

Parents must also confirm offers of

placement online or with the school to be

guaranteed placement


38.    What will happen if the schools that I have applied for is full?

The District will facilitate placement

where there is available space


39.    Can online applications of parents from other provinces who are applying in Gauteng be processed?


Yes, if the parent is using a home or work

address closest to the School in Gauteng.


40.    When will Parents receive notification of successful /unsuccessful applications?  

Schools will send notification to parents

from 24 July 2017. Parents may enquire

from the relevant Districts or schools

41.    Will I be able to delete my application on the system?  

Yes. However this will affect the position

of the application on the system i.t.o date

and time.


42.    Will I be able to restore my deleted applications?

43.    Parents who applied and are relocating to another area Parents must inform the relevant school

or/and the District and submit proof of




Riaan Engelbrecht

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